Privacy Policy
PrismVertex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and visit our website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and email address (when creating an account)
- Profile information and preferences
- Payment information for in-app purchases (processed securely by app stores)
Automatically Collected Information
When you use our applications, we may automatically collect:
- Device information (model, operating system, unique device identifiers)
- Usage data (app features used, time spent, interactions)
- IP address and general location information
- Crash reports and performance data
Information from Third Parties
We may receive information from:
- App stores (Google Play Store, Apple App Store)
- Advertising partners and analytics providers
- Social media platforms (if you choose to connect)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our applications and services
- Process transactions and deliver purchased content
- Personalize your experience and content recommendations
- Display relevant advertisements
- Analyze usage patterns and optimize application performance
- Communicate with you about updates, security alerts, and support
- Ensure compliance with our terms and conditions
Data Sharing and Disclosure
Service Providers
We may share information with third-party vendors who perform services on our behalf, including:
- Payment processors for in-app purchases
- Analytics providers to understand usage patterns
- Advertising networks to display relevant ads
- Cloud storage providers for data hosting
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Children's Privacy
Our applications designed for children aged 3+ comply with the Children's Online Privacy Protection Act (COPPA) and other applicable regulations:
- We do not knowingly collect personal information from children under 13 without parental consent
- Our children's apps use contextual advertising that does not track personal information
- In-app purchases in children's apps are protected by parental controls
- Parents can contact us to review, update, or delete their child's information
Your Rights and Choices
Access and Control
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Data portability for transferring your information
Advertising Preferences
You can opt-out of personalized advertising through:
- Your device settings (Limit Ad Tracking on iOS, Opt-out of Ads Personalization on Android)
- In-app settings where available
- Third-party opt-out tools provided by advertising networks
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Terms of Service
By downloading, installing, or using our applications, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our applications.
Account Terms
- You must be at least 13 years old to create an account
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to provide accurate and complete information when creating an account
- We reserve the right to suspend or terminate accounts that violate these terms
In-App Purchases
Our applications may offer in-app purchases for additional content, features, or removal of advertisements:
- All purchases are processed through the respective app stores (Google Play, Apple App Store)
- Payment will be charged to your app store account upon confirmation of purchase
- Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period
- You can manage subscriptions and turn off auto-renewal in your app store account settings
- All sales are final, and we do not provide refunds unless required by law
Advertising
Our free applications display advertisements to support development and maintenance:
- We work with third-party advertising networks to display relevant ads
- Advertising in children's apps is contextual and does not use behavioral tracking
- You may remove ads by purchasing the ad-free version through in-app purchase
- We are not responsible for the content of third-party advertisements
Limitations and Prohibited Uses
You agree not to:
- Use our applications for any illegal or unauthorized purpose
- Modify, adapt, or hack our applications
- Reverse engineer or attempt to extract source code
- Use our applications to harass, abuse, or harm others
- Interfere with or disrupt the integrity or performance of our applications
Intellectual Property
All content, features, and functionality of our applications are owned by PrismVertex and are protected by international copyright, trademark, and other intellectual property laws.
Termination
We may terminate or suspend your access to our applications immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
Disclaimer of Warranties
Our applications are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the applications will be uninterrupted or error-free.
Limitation of Liability
To the fullest extent permitted by applicable law, PrismVertex shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our applications.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes through the applications or via email. Continued use of our applications after such changes constitutes acceptance of the new Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which PrismVertex is established, without regard to its conflict of law provisions.
Contact Us
If you have any questions about this Privacy Policy or our Terms of Service, please contact us:
- Email: [email protected]
- Website: www.prismvertex.com
We typically respond to privacy-related inquiries within 7-10 business days.
Prism Vertex